Thank you for visiting www.srghospicare.com.
If you are not entirely satisfied with our services, we’re here to help.
Review
– You have 7 calendar days to experience of services and complain, if any, from the date you received the services.
– To be eligible for a review, your complaint needs to be in respect of the service availed only and not in respect of any new development.
– Your complaint shall be discussed with the concerned specialist you had attended you and if the specialist is of the opinion that the complaint requires a review, then only you would be advised for a review without any extra medical cost.
– However, the travelling and other related expenses etc. shall be borne by you on actuals.
Refund
– Once we receive your service order, the same shall be construed as confirmed unless you cancel the visit a week before the appointment. Under the said cancellation, entire amount received by us shall be refunded after deducting a 10% fee as administrative charges.
– If your return is approved, we will initiate a refund to your credit card (or original method of payment).
– You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Contact Us
If you have any questions on how to return your fund/item, please contact us to clear your queries.